GOLF CENTRAL RESTAURANT BOOKINGS:

Pre bookings in the clubhouse are recommended, however we will accept walk-in bookings subject to availability. Please note a group booking over 15 pax will constitute an event and needs to be booked via our events team by phoning us on 3087 7800 or via email at [email protected]. We ask that any cancellation to your reservation be made no less than 24 hours prior. You can cancel your online booking via SevenRooms, by phoning us on 3087 7800, or by emailing [email protected].

GOLF CENTRAL PLAY BAY BOOKINGS:

Play Bay bookings are for a maximum of 6 players per bay. If your booking exceeds 6 players you will need to book an additional bay. Whilst we will do our best to accommodate requests for preferred bays, we cannot guarantee requests for specific bays.

Each Play Bay booking includes: rental clubs, unlimited range balls (to be used only in the purchased bay)*, dedicated seating and Toptracer access.

*Balls are not to be shared between bays outside of pre-arranged, pre-booked bays. If you are found to be sharing balls between bays (not pre-purchased), this may result in your booking being cancelled.

Cancellation:

Should you need to reschedule your Play Bay booking, please contact us on 3087 7800. If you wish to cancel your booking, you may do so up to 24 hours prior to your booking time for a full refund. For cancellations less than 24 hours prior, or no-shows, this will result in a 100% loss of payment.

Golf Central Weekly Nearest to the Pin — Terms & Conditions

1. The Promoter

   This competition is run by Golf Central Pty Ltd of 40/1 The Circuit, Brisbane Airport, trading as Golf Central at Landers Pocket (“the Promoter”, “we”, “us”). By registering, you agree to these Terms & Conditions.

2. Eligibility
   • Entry is open to residents of Australia.
   • Entrants must hold a valid Toptracer account and be logged in to that account at a Golf Central Toptracer bay to enter.
   • Employees of the Promoter and their immediate families, and anyone professionally connected with running the competition, are not eligible.
   • One registration per person per weekly competition period.
3. Competition Period

   Each weekly competition opens Monday 9:00am and closes Sunday 11:00pm (Australian Eastern Standard Time, Brisbane).

4. How to Enter

   To enter a weekly competition you must:

   1. Log in to your Toptracer account at a Golf Central bay.
   2. Register for that week’s Nearest to the Pin competition via the Toptracer app.
   3. Accept these Terms & Conditions.
   4. Play the nominated Nearest to the Pin target.
5. Determining the Winner
   • The winner is the registered entrant whose shot lands nearest to the centre of the nominated target during the competition period, as measured and recorded by the Toptracer system.
   • Toptracer’s recorded distance is final and is used to determine the winner. Manual claims or disputes about distance will not be accepted.
   • Ties: if two or more entrants record an identical distance, the entrant whose shot was recorded earliest [sentence incomplete — needs resolution, e.g. “will be declared the winner”].
6. Notification and Prize Claim
   • The winner will be contacted via the email address associated with their Toptracer account within 5 business days of the competition closing.
   • The winner has 7 days from the date of the notification email to respond and arrange collection of the prize from Golf Central.
   • Prizes must be collected in person from Golf Central at Landers Pocket.
   • If the winner does not respond and arrange collection within 7 days, they forfeit the prize. The prize is then offered to the next-nearest eligible entrant (“2nd place”), who is contacted under the same process and given a further 7 days to respond. This continues until the prize is claimed or entrants are exhausted.
7. The Prize
   • The prize for each weekly competition is 1 x $50 Eftpos voucher.
   • The prize is not transferable, not exchangeable, and cannot be redeemed for cash.
   • All prizes are subject to availability.
8. Privacy

   We collect entrants’ personal information to run this competition, contact winners and administer prizes. Your information is handled in accordance with the Australian Privacy Principles and our Privacy Policy [LINK]. Toptracer account and shot data is provided through Toptracer as a third-party platform and is subject to Toptracer’s own terms and privacy practices.

9. Publicity

   By entering, you agree that we may publish the winner’s first name, first initial of surname, and winning score for the purpose of announcing results, across Golf Central and Landers Pocket channels, without further notice or compensation.

10. General
    • This is a game of skill. Chance plays no part in determining the winner.
    • The Promoter may amend, suspend or cancel a weekly competition, or these Terms & Conditions, at any time where reasonably necessary, including for technical faults affecting Toptracer measurement.
    • To the extent permitted by law, the Promoter is not liable for any loss, damage or injury arising from participation in the competition or use of any prize, except for liability that cannot be excluded under the Australian Consumer Law.
    • The Promoter’s decisions in connection with the competition are final and no correspondence will be entered into.
    • These Terms & Conditions are governed by the laws of Queensland, Australia.

GOLF CENTRAL EVENT BOOKINGS:

Confirmation:

A function at Golf Central is confirmed by forwarding the requested deposit (50%) within 5 business days of receiving the deposit invoice.

Deposit:

Deposits can be paid by Visa, MasterCard, American Express, Electronic Funds Transfer, or cash in store. Please note additional credit card charges will be applied. The deposit amount is based on 50% of the estimated number of guests attending the event.

Minimum Spends:

Golf Central reserves the right to apply minimum food and beverage spends for event bookings. Any food, beverages or play contribute towards reaching your minimum spend. If the minimum spend quoted is not met, the difference will be charged as venue hire.

Final Numbers:

Notification of a guaranteed minimum number of guests attending the event is required seven (7) working days prior to the event date, which will be the basis for final invoicing. The Guest will be charged the full amount for confirmed final numbers. There are no refunds or monies transferred once final numbers are confirmed and paid for, or if there is a reduction in final numbers on the day of the event.

Final Payment:

Payment in full is required seven (7) business days prior to the event date. Golf Central accepts Visa, MasterCard, American Express, Electronic Funds Transfer, or cash in store. Please note additional credit card charges will be applied. Any further charges, including bar tabs, are payable at the conclusion of the Guest’s event. The event contact/company is liable for payment of all charges associated with the event.

If the Guest does not provide Golf Central with final payment by the required date, Golf Central may either cancel the event or release any held space that has not been paid for by the Guest. This will occur four (4) working days prior to the date of the event, as per the Final Numbers term above.

Cancellation:

In the regrettable situation that a Guest cancels the event, written notification is required to [contact/email to confirm]. The following cancellation terms will also apply:

• 14+ days prior to the event: Fully refundable
• 13–8 days prior to the event: Deposit is non-refundable
• 7 days or less prior to the event: Non-refundable, full event charges apply

GOLF CENTRAL LESSONS, FITTINGS & CLINIC BOOKINGS:

Mindbody:

All cancellations, reschedules, and associated terms and conditions for coaching, lessons, and club fittings are managed via our Mindbody booking portal. Please refer to the specific policy outlined at the time of booking through Mindbody.

Wet Weather Cancellation:

Please be aware the Mini Golf and Driving Range are outdoors and will operate in sunshine or rain. If there is inclement weather, the reserved event area will be located under cover. If heavy rain or bad weather is forecast, please contact us as early as possible (by 5pm the day before the event) to discuss options. If the event does not proceed due to bad weather, we will either reschedule the event to another time or refund the amount of the final invoice paid. Management reserves the right to hold the deposit amount.

Change of Date:

Golf Central will allow one (1) opportunity to postpone and reschedule an event, subject to availability and management approval. Golf Central must be informed of a postponement thirty (30) or more working days prior to the original event date, or it will be treated as a cancellation (see ‘Cancellation’). If the deposit invoice has already been paid, it will be transferred to the new date, subject to availability and management.

Underage Guests:

Golf Central is a fully licensed venue. All guests under the age of 18 must be accompanied by a responsible adult. Valid proof-of-age identification includes only: a valid passport, Australian driver’s licence, state learner’s permit, or proof-of-age card. No refunds will be given, and no exceptions made, for failure to provide valid proof-of-age identification upon request, or for the negligence of current state licensing laws.

Minimum Guests:

Golf Central has minimum guest requirements for event bookings. These minimums depend on the type of event booking and will be applied to your event if you are under the minimum number, unless written consent is provided by Golf Central prior to confirmation of final numbers and final payment.

Damages:

The Guest will be charged for any repairs, labour or replacements deemed necessary by management in the event of damage to Golf Central property during or after the event, by the Guest, any attending guests, or suppliers engaged by the Guest.

Gift Cards:

All Golf Central gift cards are valid for 3 years from the purchase date and can be redeemed across any of our offerings, including golf, Play Bays, and the Clubhouse Café, or as stated on the gift card. Gift cards are not replaceable if lost; however, our team can assist you in locating your digital gift card or package code if required. Once a package has been linked to a customer account, it cannot be transferred to another account. We appreciate your understanding and cooperation with these policies — they are in place to ensure fair access to our services and experiences for all Golf Central guests.

Responsibility:

Golf Central does not accept responsibility for the damage or loss of goods left on the premises prior to, during, or after an event.

Security:

If, in the opinion of Golf Central, it is necessary to employ staff for the purpose of maintaining security at an event, the cost of employing security staff will be added to the event charge, payable by the Guest. Golf Central will advise you in advance if this is seen as a necessary requirement for your event.

Responsible Service of Alcohol:

Golf Central follows the national guidelines on the Responsible Service of Alcohol (RSA). Golf Central staff are instructed not to serve alcoholic beverages to guests under the age of eighteen (18) or to guests in a state of intoxication. Food is available for purchase at Golf Central. Golf Central does not accept responsibility for the intoxication of patrons due to lack of food consumption. Golf Central reserves the right to discontinue liquor service.

Decorations and Equipment:

Decorations must be approved by the Events Team at Golf Central before the date of the event. No signage or display material is to be nailed, screwed, stapled or adhered to any surface of the venue (see ‘Damages’). If you have arranged for an external company to set up decorations within the event space, please have them contact the Events Team to arrange suitable set-up and pack-down times. All decorations must be removed within 6 hours after the event’s concluding time, unless otherwise agreed. Golf Central is not liable for any loss incurred to equipment or decorations supplied to the venue for set-up (see ‘Suppliers’).

Unforeseen Circumstances:

If Golf Central is unable to comply with any provision of this agreement due to interruption of electricity or gas supplies, industrial disputes, plant or equipment failure, or other unforeseen circumstance or accident, Golf Central will not be liable.

Running Order:

Golf Central management reserves the right, at its sole discretion, to alter the running order to best facilitate the event on the day. Should the Guest wish to make changes to the running order, Golf Central requires these to be communicated at least seven (7) working days prior to the event. If the Guest is running late for the agreed start time, Golf Central reserves the right to adjust the Guest’s running order to honour pre-existing bookings.

Food and Beverage:

No BYO food or beverage is permitted on the premises of Golf Central.

As we are a fully catered and licensed venue, it is Golf Central policy that food and beverage cannot be brought onto the premises. Please note that consuming raw or undercooked meat, poultry, seafood, shellfish or eggs may increase your risk of food-borne illness, especially if you have certain medical conditions.

Products containing tree nuts and peanuts are stored in this kitchen and may have come into contact with other food items. Please inform your event coordinator if a person in your party has a food allergy.

For dietary requirements and allergy concerns, please discuss with your event coordinator when placing your order. There is always a risk that traces of allergens may be transferred during preparation, so we are unable to guarantee that any food item is allergy-free. V = Vegetarian, VG = Vegan, LG = Low Gluten, LD = Low Dairy. Buffets are portioned per guest, and quantities are set out based on the number of guests confirmed. Buffet portions are finite and will not be replenished. Additional charges apply if more food is requested, and extra portions are subject to availability.

Suppliers:

If your event uses third-party suppliers (including entertainment, transfers, equipment, etc.), they must provide Golf Central with a valid copy of their certificate of currency prior to your event booking. All third-party suppliers must be approved by Golf Central first. Please note Golf Central does not allow inflatable jumping entertainment of any kind (including bouncy castles, slides, etc.) on Golf Central premises.

Additional Charges:

Any goods or services provided on the day that are not included in the Guest’s event must be paid for at the conclusion of the event (e.g. bar tabs, extra play).

Public Holiday Surcharge:

Please note that all bookings and services provided on public holidays will incur a 15% surcharge in addition to standard pricing.

Safety:

For the safety of all guests, offensive behaviour and/or indecent language, or behaviour deemed dangerous to others, will result in the guest being removed from Golf Central premises. In the event of an emergency, please follow the direction of the Golf Central team.